Questions, problems, or account requests: here’s how to reach Analytics TV support, and what helps us get back to you with a useful answer the first time.
How to contact support
Use the form below to send us a message directly.
Email us at [email protected] for anything related to your account, your data, or a problem with the dashboard. We read every message ourselves.
What to include when reporting a problem
The more of this you can give us up front, the faster we can figure out what’s going on:
- Which site or account the issue affects
- What you were trying to do, and what happened instead
- A screenshot, if you can grab one
- The approximate date and time you saw the issue
- The browser or device you were using
Account and access help
Trouble signing in, need to add or remove someone from your account, or unsure why a site or dashboard section isn’t showing up the way you expect it to? Email [email protected] and let us know what you’re trying to do.
Privacy and data requests
If you have a question about how your data is stored or used, or want to request access to or deletion of your personal data, email [email protected] with “Data request” in the subject line.
See our Privacy Policy for more detail.
Still have a question? Email us and we’ll take a look.